![]() Live Chat already been implemented by many e-commerce globally with many functionalities, for example as a feature for customers to negotiate the price of the product or just to ask for questions about the application or website problem to the customer service. Live chat is believed will increase e-commerce conversion and improving the effectiveness in terms of cost and productivity. One of those strategies is using live chat. ![]() Many new e-commerce businesses are getting inventive regarding their strategy to encourage interaction between customer and seller, also between customer and company customer service. In today's world, communication represents a big part of business revenue. ![]()
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December 2022
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